Please contact us by phone, email, or the form below to discuss rates for the following services (CPT Billing codes in parentheses):
- 1 hour Therapy Intake Session (90791)
- 45 Minute Individual Therapy Session (90834)
- 1 hour Individual Therapy Session (90837)
- Family/Couples Therapy Session (90847)
You may be eligible for partial or full reimbursement by your health insurance provider or employee benefit plan. If you do not have insurance coverage or do not have out-of-network benefits coverage, and/or you have financial challenges which create a barrier to accessing mental health support, please ask us about our sliding scale rates.
We will check your insurance benefits as a courtesy. You are also encouraged to review your insurance coverage carefully and make sure you understand your coverage. Some helpful questions you may ask insurance/look for in your explanation of benefits:
- What are my mental health benefits?
- What is the coverage amount per therapy session?
- Do I have out-of-network benefits coverage?
- How much does my insurance pay for an out-of-network provider? (What is my co-insurance/co-pay?)
- What are the allowed amounts for out-of-network therapy intakes, 45 or 60 minute session, family therapy, etc.?
- What is my deductible? What is my out-of-pocket maximum?
- Are there coverage limitations or difference in copay/co-insurance when meeting virtually, or are these reimbursed at the same rate as in-person?
Cancellation and No Show Policy
Your appointment time has been reserved just for you. If you need to cancel or change times, we require 48 hours before your session time. If you miss your session or cancel with less than 48 hours’ notice, you will be responsible for the full fee payment for your session. If you have any questions or concerns about this policy, we are happy to discuss.
Late Policy
When a client is 5 minutes late to session without prior notice, we will text a final reminder to the client, and then will wait up to another 10 minutes for a response (total of 15 minutes after start time) before terminating the telehealth session or cancelling the remainder of the in-person appointment and indicating it as a “no show”. Clients will still be held responsible for the full fee payment for the session as scheduled.
If a client lets us know in advance of the appointment time that they are running late, having a technological issue joining, or experiencing a medical emergency that prevents them from joining, we will evaluate together whether there will be adequate time or if we will need to reschedule. We try to be as accommodating as we can be within the context of other appointments to adjust and provide more or an alternative time.
There is therapeutic reasoning behind not conducting abbreviated appointments, and a big part of this is ensuring we have adequate time for the session to be therapeutically impactful while also being respectful of each other’s time. It would not be mindful of me as a therapist or respectful of my clients’ needs to engage in a session that is too short and rushed, or to run over into another client's time. Additionally, abbreviated appointments may no longer be reimbursed by insurance dependent on total duration. If you have any questions or concerns about this policy, we can discuss this together.
Financial Responsibility Policy
Session fees are billed in full to our clients who pay our practice directly; we will provide you with a superbill (ie. statement for reimbursement) that you may submit to your health insurance or employee benefit plan. It is your responsibility to ask questions and gain understanding of your insurance coverage directly from your insurance provider, including but not limited to deductibles, allowable amounts, services covered, and authorization requirements. We are an out-of-network provider, and you are ultimately responsible for all services, fees, charges, and expenses incurred and owed to Inner Arrow Counseling and Wellness in connection to providing you care.
No Surprises Act
Beginning January 1, 2022, if you’re uninsured or don’t plan to submit your claim to your health plan, we are legally required to provide you with a “good faith estimate” of expected charges before you receive services. For clients who
are insured and plan to submit their claims, we will provide you with a good faith estimate upon request. The good faith estimate is not a bill or contract agreement for listed services, as you will only be charged for
completed, no show, or late cancelled appointments. It will include expected charges for the primary item or service you’re receiving, and any other items or services provided as part of the same scheduled experience.
INFORMATION ON PROFESSIONAL FEES IS AVAILABLE TO YOU ON REQUEST